Operations Management (Business)

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Operations managers focused on the business layer support operational leadership in a variety of divisions and teams — from Finance to IT, Business Development, and Partner Success. They develop, implement, and maintain quality assurance protocols and ensure operational activities remain on time and within a defined budget.

To grow in this framework it's essential that such managers partner with cross-functional teams in improving the processes, tools, and systems bringing effectiveness and innovation to our operations.


In order to progress in our development path and Level Up or Step Up, our Operations team must:

  • Meet the criteria of the Level & Step Chart for the Management Path. Note that this framework has one level of growth as an exception. After reaching the maximum level and if the criteria for change are met, employees can be allocated in a different framework.
  • Demonstrate proficiency in the Supply Chain, Business Development, and Information Security Realms and in the KAI of the framework

Salary Grid

All mentioned salary ranges represent the monthly income in Bulgarian Lev after taxes and deductions.

Operations Management Step
1 2 3 4
Level 1 2.100 2.400 3.200 4.100


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