Operations Management (Administration)

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Operations managers that are focused on the administration layer of our business are responsible for purchasing materials, planing inventories, and overseeing some of our products' logistics processes. In addition, they are required to develop and implement policies and procedures for our office regarding the onboarding of newcomers, suppliers management, and facility maintenance.

Growing in this framework means creating processes that help our teams to operate productively, ensuring cost-effective contracts, and guaranteeing our office is run in a smooth and secure manner.

Progression

In order to progress in our development path and Level Up or Step Up, our Operations team must:

  • Meet the criteria of the Level & Step Chart for the Management Path. Note that this framework has one level of growth as an exception. After reaching the maximum level and if the criteria for change are met, employees can be allocated in a different framework.
  • Demonstrate proficiency in the HR and Supply Chain Realms and in the KAI of the framework


Salary Grid

All mentioned salary ranges represent the monthly income in Bulgarian Lev after taxes and deductions.

Operations Management Step
1 2 3 4
Level 1 1.400 1.700 2.500 3.400

Realm

HR Realm.png
Supply Chain Realm.png

KAI of the framework

Type Knowledge Description
Concepts / Methodologies Balanced Scorecard
Scrum
Software/Tools/Platforms - Configuration


Atlassian Jira
BambooHR
LastPass
Small Improvements
Talent LMS
WebBSC
Workable
XiboTV
Ximble
Software/Tools/Platforms - Usage Atlassian Confluence
Atlassian Jira
BambooHR
Canva
Databox
Idaptive
Lansweeper
LastPass
Small Improvements
Talent LMS
WebBSC
Workable
XiboTV
Languages (idioms) Advanced Business English