Project Management

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Our Project Managers are responsible for all of the routines of our projects. They plan each step of it and define the goals and objectives to be achieved. It is also up to these professionals to evaluate the best methodology for the project profile, improving the company's routines.

The management of a project also involves the management of deadlines and the continuous analysis of the teams' performance. The project manager should regularly assess which metrics are not met, the existing operational obstacles, and the other factors that influence team performance in order to correct them as soon as possible.

Considering our current business situation, we understood that for Project Management, it's not possible to follow an Individual Contributor Path. So, for this Career Framework, we included Levels 1 and 2 for Managers since the employees allocated on this path will necessarily have to follow the Management Path.

In order to achieve the best of their performance, we will introduce the list of requirements and concepts our Project Managers should focus on to succeed in our business, as well as their possible remuneration.

Introduction

In order to achieve the best of their performance, we will introduce the list of requirements and concepts our Project Managers should focus on to succeed in our business, as well as their remuneration.
In order to progress in our Career Journey, they need to:

- General Knowledge a list of indispensable softwares, tools, platforms and more, for Secure Group, that they need to know (it can be a little bit out of the scope of their position).
- Specific Knowledge: a list of concepts, tools, software and etc, that are indispensable for them to develop under the scope of their position.
- Secure Group Knowledge: a list of products, company profile and features that they need to know in order to succeed in Secure Group.
- Basic IT Concepts: a list of essential concepts that we consider to be basic for our Frameworks and that we expect employees to master.


General Knowledge

To be able to reach Level 3 in our Career Journey there is some General knowledge regarding a variety of subjects that we request from our Project Management team members. This means that considering the KAI grades of proficiency, they will need to score from 4 to 6 in the following items:

General Knowledge
Concepts Balanced Scorecard
Planning & budgeting
SEO On-Page (Search Engine Optimisation)
SEO Content (Search Engine Optimisation)
Softwares/Tools/Platforms - Usage Alexa Rank
BambooHR
Hubspot
Hubspot CMS
Hubspot Marketing
Hubspot Sales Pro
Libib
SEMrush
Serpstat
Small Improvements
Thycotic Passwordbox
Yoast SEO

Specific Knowledge

To be able to reach Level 3 in our Career Journey there is some technical knowledge we request from our Project Management team members. This means that considering the KAI grades of proficiency, they will need to score from 4 to 6 in the following items:

Specific Knowledge
Concepts Business Process Optimisation
Buyer Personas
Content Marketing / writing
Data science and analytics
Marketing research
Marketing strategy
Focus groups
Kanban
KANO model
KPIs
MoSCoW method
Product Demo
Software Roadmap
Technical Writing
Softwares/Tools/Platforms - Usage Adobe XD
Countly
Google Analytics
Google Keyword Planner
Google Trends
Grammarly
Hotjar
Inspectlet
Instabug
LinkedIn
OpenSTF
Serpstat
SpyFu
SurveyMonkey
Twitter
Ubersuggest
UseResponse
Softwares/Tools/Platforms - Configuration Atlassian Confluence
Atlassian Jira
Big Picture
Countly
SurveyMonkey
Languages (Idioms) Advanced English

Secure Group Knowledge

To improve their performance in the Company, there's some specific knowledge that we request from our Project Managers. This means that considering the KAI grades, they are advised to score a minimum proficiency considering Secure Group Knowledge in a Documentation level in the following perspectives:

Secure Group Knowledge What's Expected Impact Product Minimum Grade
User Documentation Good, user-level knowledge regarding the product and its functionalities. From the user documentation, all employees across the company are required to be well aware of our solutions’ core features and functions such as the Password Advisor or how to send an automatic crash report. This knowledge helps us facilitate a user-centric approach internally, which we believe is essential to develop our business and solutions. The user documentation helps team members understand user behavior and needs more thoroughly and feel the impact of their everyday efforts. Secure OS 4
SAS 4
Secure Chat 4
Secure Email 4
Secure Vault 4
Secure Manager 4
Sales Documentation Employees should gain significant knowledge regarding the business side of Secure Group. They need to be aware of commonly used concepts in our day-to-day activities such as our business and distribution model, value proposition, selling prices, key selling points, and target audience. The information in the Sales Documentation supports employees in their daily routine. It conveys the overall business vision within the company. This documentation contributes to making employees aware of how our solutions are distributed, who are our key partners and target market to know exactly the people towards whom team members’ efforts should be aimed. Alignment on company-wide priorities is also achieved through clear communication of our value proposition and key selling points, helping everyone understand the things that matter most. Secure OS 4
SAS 4
Secure Chat 4
Secure Email 4
Secure Vault 4
Secure Manager 4
Support Documentation People within the company need to be aware of commonly occurring problems with our solutions. From the Support Documentation, employees should also extract general level knowledge regarding support processes, the issues that we’re currently having product-wise, and the approach to troubleshooting them. o The Support Documentation helps employees understand short-term priorities more clearly and communicate more openly why they’re needed. It also gives them general knowledge of how to spot and report a problem, which helps us facilitate a company-wide contribution to product development. Last but by no means least, it helps team members understand customers pains and behavioral patterns to strengthen our user-centric approach. Secure OS 3
SAS 3
Secure Chat 3
Secure Email 3
Secure Vault 3
Secure Manager 3
Functional Documentation Through the Functional Documentation, employees should get a thorough understanding of the solutions and their multiple features. People that work closely with the products must understand exactly how they function, how users interact with them, how to configure different settings, and what’s the expected behavior of different software solutions. o The information in the Functional Documentation helps employees whose work is closely connected with our solutions, to gain significant in-depth knowledge into their functionalities that far exceeds users‘ understanding. Such thorough product expertise helps us remain objective, evaluate market data more adequately, and constantly increase our internal expertise. Secure OS 4
SAS 4
Secure Chat 4
Secure Email 4
Secure Vault 4
Secure Manager 4
Technical Documentation Employees concerned with the Technical Documentation and more concretely - software development, must gain complete mastery over all solutions. Such people are regarded as technical experts and need to be well aware of data structures, relational databases, algorithms, programming languages, models, etc. The Technical Documentation is used to make sure people that are technically involved in product development have the required knowledge to perform their day-to-day tasks, optimize our solutions more easily, and support other teams with their in-depth expertise. Secure OS 1
SAS 1
Secure Chat 1
Secure Email 1
Secure Vault 1
Secure Manager 1

Basic IT Concepts

To be able to reach Level 3 in our Career Journey there are some basic IT concepts we expect the Project Managers to master. This means that considering the KAI grades of proficiency, they will need to score from 4 to 6 in the following items:

Basic IT Concepts
Category Concept Description/Example
System Administration Operating System (Unix)
  • What is an operating system
  • What's the correlation between Linux and the hardware and software
  • What are the pieces from the Operating System and what's their function: Bootloader, kernel, Daemons, Shell, Graphical Server, Desktop Environment, Applications
  • What's the importance of using Linux
Composer/Container (Docker management)
  • What is the platform
  • What can we use Docker for
  • What is the Docker engine
Active Directory
  • What are objects, resources and security principals in the Active Directory
  • What is a Domain Service and what is it for
  • What are the major features in Active Directory Domain Services (trees, trust, forest)
Permission Model (Storage)
  • What is a Security Descriptor
  • What is Access Control List (ACL)
  • What is a parent directory and a child directory
Email Server & Email flow
  • What's the difference between a transaction e-mail and an email API
  • What's the relation between Simple Mail Transfer Protocol (SMTP), Mail Transfer Agent (MTA), Domain Name System (DNS), Mail Exchanger (MX), Post Office Protocol (POP), Internet Message Access Protocol (IMAP)
PKI
  • What is a PKI and what's the importance of it
  • What is a Certificate and a Certificate Authority
  • What's the importance of a Digital Certificate and how to check it's validity
  • What's the difference between a Public Key and a Private Key and what are they used for
  • How digital signatures work and how it's related to the authentication
System Administration - Day to Day Ops Operations
  • How to set up a network printer and put it in the correct driver into a print server
  • How to set up a working station and advanced drivers configuration
  • How to set up a network printer and put it and the correct driver into a print server
  • How to update and install a software
Commands
  • What are the universal keyboard commands for operating systems
  • What is a command line
  • What are the most common CMD commands and what are they used for (Ipconfig, Ping, Dir, Nslookup, Tracert)
Hardware terminology
  • What are the basic components of a Computer Hardware and what is the relation between them
Root cause analysis
  • What is cause and effect and how they are related
  • What is an event in a system log
  • How to navigate an event using a timestamp
Security/privacy 101
  • What are the best practices for Naming files, Organizing files, Archiving files and Sharing files
  • What are the basic essential security and encryption measures
  • How to create strong passwords and how to keep it safe
  • How to check a system for bugs, spyware and other malicious applications
  • How to trigger a manual virus/malware scan
  • How to detect spot signs of an infection
Networking concepts IP
  • How to determine your IP address
  • How to translate from DNS names to IP addresses
Connectiviy
  • How to verify physical connectivity to the network
  • How to check if you have a logical connection to the network
Network traffic
  • What is a path network traffic and what does it take to get to its destination
Programming Languages: HTML/CSS
  • How to write or modify a very simple web page and basic HTML tag
SDLC
  • What is the Software Development Life Cycle concept
  • What are the phases of the SDLC
  • What are software development models
Version Control
  • What's version control and where it's used
  • How to identify revisions
Spreadsheets & Basic Math
  • What is variable and how can you use it?
  • What is math, string, array and boolean and what's the relation with programming
  • How to work on complex Excel or to use VBA formula
  • What are Logical operator (And/Or) and how to use them
Strings
  • How to concatenate, trim, manipulate strings in any programming language
Desktop Software Administration Search engines and search optimization
  • How to conduct an advanced search
  • How to discern good results from bad results
Word processing
  • How to effectively use the spell check
  • How to create tables
  • How to work with headers and footers
Browser basics
  • How to use bookmarks
  • How to edit URLs to perform navigation
  • How to clear the browser cache
  • What are the most common error messages
Computers
  • Hook to hook computers up and turn on without any help

Salary Grid

Project Management Step
Level
Individual Contributor Path Management Path 1 2 3 4
- Trainee 1.500 lv 1.650 lv 1.800 lv 1.950 lv
- Coordinator 2.500 lv 2.650 lv 2.800 lv 2.950 lv
- Manager 3.500 lv 3.650 lv 3.800 lv 3.950 lv
- Sr. Manager 4.500 lv 4.650 lv 4.800 lv 4.950 lv
- Head of 5.500 lv 5.650 lv 5.800 lv 5.950 lv
- Director 6.500 lv 6.650 lv 6.800 lv 6.950 lv
- Sr. Director 9.000 lv 9.400 lv 9.800 lv 10.200 lv
- Chief of 11.200 lv 11.600 lv 12.000 lv 12.400 lv
- VP 13.400 lv 13.800 lv 14.200 lv 14.600 lv